Shipping policy
Shipping Policy
Thank you for shopping with Forte! Below you'll find all the details on how we ship our products.
1. Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays).
Once your order is shipped, you’ll receive a confirmation email with tracking information.
Please Note: During high-volume periods (sales, launches, holidays), processing may take slightly longer.
2. Shipping Rates & Delivery Times
We currently shipping to nationwide/internationally. Shipping costs are calculated at checkout based on your location and selected shipping method.
| Location | Estimated Delivery Time | Shipping Cost |
|---|---|---|
| Luzon | 1-3 business days | ₱150 |
| Visayas & Mindanao | 5-7 business days | ₱200 |
Delivery times are estimates and may vary based on your location and external factors like customs delays or carrier issues.
4. Order Tracking
Once your order has shipped, you will receive a tracking number via email.
Please allow up to 24–48 hours for the tracking link to update.
5. Customs, Duties & Taxes (For International Orders)
International orders may be subject to import duties and taxes, which are imposed once the package reaches your country. These fees are the responsibility of the customer and are not included in the shipping cost.
6. Delayed Packages
We are not responsible for shipping delays caused by carriers or customs.
If your package appears lost or is significantly delayed:
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First, check with the carrier using your tracking number.
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If unresolved, email us at forteworldwide.business@gmail.com and we’ll do our best to assist.
7. Incorrect Shipping Information
Please double-check your shipping address at checkout.
We are not responsible for packages lost or delayed due to incorrect or incomplete addresses.